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Shipping Policy

Order Processing

All orders will be processed within 3 business day after full payment is received. The tracking number will be updated as soon as it's available and be sent to our EARISE members. So We strongly suggest you register as a EARISE member. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.


Shipping Methods

Ship to  USA
(Excludes Alaska, Hawaii, Puerto)
Europe Canada
Flat Fee Free Express Shipping  Free Express Shipping for Germany, Italy, Spain,France Free Express Shipping 
$9.99 for Austria, Belgium, Cyprus, Denmark, Estonia, Finland,Greece, Hungary, Ireland,Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,Sweden
Ship from USA warehouses EU warehouses Chinese warehouses
Delivery Time 3-7 business days 5-7 business days 7-15 business days


How Do I Change The Shipping Address Or Cancel My Order

Contact immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.